Five Whys, Part 2: How to Get Started

Get started with five whys by applying it to a specific team with a specific problem. Select a five whys master to conduct a post mortem with everyone who was involved in the problem. Email the results of the analysis to the whole company. Repeatedly applying five whys at IMVU created a startup immune system that let our developers go faster by reducing mistakes.


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Babak Nivi

Babak Nivi is a co-founder of AngelList and Venture Hacks. Previously, he was an entrepreneur-in-residence at Bessemer Venture Partners and Atlas Venture. He has worked on startups including Songbird, Grockit, and Kovio. He went to school at MIT where received 2 patents and published in Science.

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Filed Under:
Collection: Strategy & Starting Up
Category: Crisis Management