It’s never too late to start applying five whys, even if you’re saddled with zillions of lines of legacy code. Just start asking why whenever you find a problem—you’ll automatically start fixing the 20% of underlying issues that cause 80% of your problems. Five whys was first discovered by Toyota—if it can work for cars, it can work for you.
(Full Post: http://venturehacks.com/articles/five-whys-3)
Babak Nivi is a co-founder of AngelList and Venture Hacks. Previously, he was an entrepreneur-in-residence at Bessemer Venture Partners and Atlas Venture. He has worked on startups including Songbird, Grockit, and Kovio. He went to school at MIT where received 2 patents and published in Science.